Hera - Code of Conduct

At HERA we have adopted a Code of Conduct that governs the activities of our staff and consultants.

Conflict of interest. We will avoid any conflict - real or potential- between our personal interests and the interests of HERA.
Misuse of official position and public resources. We will not seek to influence for private purposes any person or body by offering them personal advantages using our official position. Likewise, we will not use public property, facilities, services and financial resources for private purposes except when permission is lawfully given.
Respect for laws. We respect the laws of the countries in which we work.
Proper personal conduct. We will ensure that our private conduct does not compromise our role as HERA staff or consultants.
Active and passive bribery. We will not give, solicit or receive directly or indirectly any gift or other favour that may influence the exercise of our function, performance or duty or judgement. This does not include conventional hospitality or minor gifts.
Anti-corruption. In accordance with the principle of "zero tolerance", we will report suspicion or evidence of corruption committed by colleagues or others.
Openness and transparency. We strive to achieve maximum openness and transparency towards our clients. However, we will maintain confidentiality when necessary to safeguard the rights of our partners, staff and others.
Non-discrimination. In our work we do not discriminate against persons on the basis of gender, colour, religion, culture, education, social status, ethnicity, nationality or any other characteristic or attribute.
Dissemination of the Code. We will make our Code of Conduct known to our clients, consultants, and professional partners.
Observance of the Code. HERA will investigate any evidence or suspicion of breaches to this Code of Conduct. When we receive information about a breach of the Code, we will ensure that the rights of whistleblowers and of persons accused are protected during and after the investigation.